Are You an Email Manager?

Published on June 19, 2012 by      Print
Are You an Email Manager?

As managers there are times when we get busy in our day, and it is easier to send an e-mail than communicate face-to-face with others.  E-mail communication can be very dangerous since everyone seems to read into things differently.  An e-mail manager is one that would rather send their employees emails than talk to them face to face.

Being an e-mail manager you are taking the risk of not getting the buy-in you need from your staff, and you are also risking your message being read by the wrong person or by the right person at the wrong time.  Face-to-face communication builds trust with people and it will help you get your message across effectively to each and every individual.

One of the biggest disadvantages of sending e-mails is e-tude!  People read e-mails differently, and something that you may think is harmless could really affect someone’s thoughts.  This is an issue you shouldn’t have with face-to-face communication.  I can count about 100 instances of when an email was misread, but I can rarely pin point a face-to-face message that went wrong. People sounds rude or inconsiderate when they don’t mean too in e-mails and it can really cause some unneeded animosity amongst your team members.

Gaining buy-in, trust, and delivering a solid message are three main reasons why you shouldn’t be an e-mail manager, but I am sure there are many more.  So next time you are about to send an e-mail to your team, think for a second, and maybe you will decide that the message would better be addressed in person.  Remember, e-mails last forever so don’t put something down that could hurt you in the future.

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